Shipping policy
Processing Your Order
Please allow 1 to 3 business days for order processing before dispatch. During periods of high order volume, processing may take up to 5 business days.
Shipping Providers
We work with trusted carriers including USPS, FedEx, and UPS to make sure your order reaches you safely.
Delivery Times
Estimated delivery time from the ship date:
Standard Shipping: 2 to 4 business days
Express Shipping: 1 to 2 business days
Shipping Costs
Standard Shipping: $4.49 flat rate
Express Shipping: $8.99 flat rate
All shipping options and fees are calculated clearly at checkout.
Shipping Destinations
We currently ship to addresses within the United States.
Tracking Your Order
You will receive a tracking number by email once your order ships. Tracking updates typically appear within 1 to 2 business days.
If you have not received tracking information within 2 business days of your order confirmation, contact us at support@melicior.com with your name and order number and we will help you right away.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us right away at support@melicior.com. We will work with you and the carrier to resolve the issue.
Address Changes
Once an order has been placed, we cannot guarantee address changes. If you need to update your shipping address, contact us at support@melicior.com as soon as possible. We will do our best to accommodate your request if the order has not been dispatched yet.
Contact Us
For any shipping-related question or concern, please reach out to us at support@melicior.com.